Spa FAQ

What services does Spa 31 offer?


Spa 31 is a full‑service day spa offering massage therapy, medical massage, facials, acne programs, head spa, body treatments, body contouring, waxing, spa packages, and wellness‑focused enhancements.

Where is Spa 31 located?


Spa 31 is a locally owned day spa in Sherman, Texas, conveniently located near Highway 75 and serving clients throughout the Texoma area.

What makes Spa 31 different from other spas?


Spa 31 focuses on personalized care, evidence‑based treatments, and a welcoming, non‑rushed environment, combining day spa relaxation with advanced skin, body, and wellness services.

Is Spa 31 an award‑winning spa?


Yes. Spa 31 has been recognized multiple years in “Best of Texoma” awards for categories such as best day spa, med spa, esthetician, and massage therapy, reflecting strong community trust.

Are Spa 31 therapists and estheticians licensed?


Yes. All providers are licensed and trained, including licensed massage therapists, estheticians, certified acne specialists, and board‑certified medical massage practitioners.

What should I expect at my first visit to Spa 31?


Plan to arrive early to complete intake forms, review health history, and discuss goals. Your provider explains the service, draping, and comfort options before beginning your customized treatment.

How do I book an appointment at Spa 31?


You can book appointments online, by phone, or in person. Online booking lets you choose your service, provider, and preferred time from current availability.

Does Spa 31 accept walk‑ins?


Spa 31 is primarily appointment‑based. Same‑day openings may be available, but walk‑ins are not guaranteed. Booking in advance is strongly recommended, especially for evenings and weekends.

What is Spa 31’s cancellation policy?


Spa 31 uses a standard cancellation policy requiring advance notice to avoid fees. Check your confirmation email or booking policy for specific timeframes and charges.

Should I arrive early for my appointment?


Yes. New guests should arrive 10-15 minutes early to complete paperwork and settle in. Returning guests should arrive 10 minutes early to relax and start on time.

What should I wear to Spa 31?


Wear comfortable clothing. For most services, you’ll undress to your comfort level and remain professionally draped. For head spa or body contouring, your provider will give specific clothing or undergarment guidance.

Is tipping expected at Spa 31?


Gratuities are never required but are appreciated when you wish to recognize your provider’s time and care. You may leave a tip by card or cash after your service.

Does Spa 31 offer services for first‑time spa guests?


Yes. Many guests are new to spa services. Providers explain each step, answer questions, and adjust pressure or intensity so first‑timers feel comfortable and supported.

Does Spa 31 offer couples or group services?


Yes. Spa 31 offers couples massage and can often accommodate small groups for spa days, depending on provider availability and scheduling. Advanced booking is recommended.

Does Spa 31 provide prenatal and postpartum services?


Yes. Spa 31 offers prenatal massage and pregnancy‑safe skincare options. Always inform your provider if you are pregnant or postpartum so treatments can be safely customized.

Can Spa 31 help with pain, injuries, or medical conditions?


Yes. Medical and clinical massage services are available for physician‑diagnosed conditions, chronic pain, tension, stress, and post‑surgical recovery, with sessions tailored to your needs and limitations.

Does Spa 31 treat acne and problem skin?


Yes. Face Reality certified acne specialists offer structured acne programs, facials, and peels, using professional products and home‑care coaching to support clearer, healthier skin over time.

Does Spa 31 offer head spa services?


Yes. Head spa services focus on scalp and hair wellness, often including relaxing scalp massage and a mini facial or targeted scalp and skincare elements.

Does Spa 31 sell skincare or wellness products?


Yes. Spa 31 offers professional‑grade skincare and wellness products from Face Reality, Glymed+, Farmhouse Fresh, and Malibu-C, recommended by your provider to extend results at home between treatments.

How often should I visit Spa 31 for best results?


Frequency depends on your goals. Many guests schedule massage or head spa monthly, acne or corrective facials every 2–4 weeks, and body contouring in a series. Your provider will recommend a personalized schedule.